Privacy Policy

Introduction

Dhillon Trans Services Pty Ltd (ABN 98 698 930 620) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and safeguard your information when you visit our website dhillontransservicespty.online or interact with us.

What Information We Collect

We may collect the following types of personal information:

• Your name, email address, phone number, and business name when you submit a contact form or send us an email.
• Details of your inquiry, including freight specifications, delivery locations, and any other information you voluntarily provide.
• Website usage data such as your IP address, browser type, referring pages, and pages visited, collected via cookies and analytics tools.

How We Collect Your Information

We collect information directly from you when you fill out forms on our website, email us at [email protected], or otherwise communicate with us. We may also automatically collect certain technical data through cookies when you browse our website.

How We Use Your Information

We use your personal information for the following purposes:

• To respond to your inquiries, provide quotes, and deliver transport and logistics services.
• To communicate with you about your account, bookings, and service updates.
• To improve our website, services, and customer experience.
• To comply with legal and regulatory obligations under Australian law.

Disclosure of Information

We will not sell, trade, or rent your personal information to third parties. We may disclose your information to trusted third parties only where necessary to provide our services (e.g., subcontractors, regulatory authorities) and only in compliance with the APPs.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyse web traffic and remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect the functionality of some parts of our site.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure storage practices and restricted access to personal data.

Your Rights

Under the Privacy Act 1988, you have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccurate or incomplete information.
• Withdraw consent to our use of your information at any time, subject to legal or contractual restrictions.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy.

Access & Correction

If you wish to access, update, or delete your personal information held by us, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: [email protected]
Website: dhillontransservicespty.online

Last updated: July 2026